"I see my role as mediator to build and encourage parties' ability to own and resolve their dispute.

I enable them to make a decision that can be practical, commercial, personal or creative. The parties have designed the outcome, and so are more able to live with the resolution."

Approach to Dispute Resolution

I understand that parties to a dispute require a mediator who:

Believes in the process as a means of empowering the parties to make their own decisions and shape the outcome of their dispute
Balances commercial and legal issues against human needs leading to a sustainable resolution
Builds rapport and trust
Enables and facilitates engagement between the parties
Appreciates each dispute is unique and remains flexible with process
Understands when parties need to sustain some form of the relationship whether for commercial or personal reasons and so focuses the parties on what worked prior to the dispute and what might be worth preserving
Challenges the parties and encourages them to think constructively and creatively about the way forward
Remains positive, committed and realistic about prospects